SHIPPING POLICY
Shipping Information
At Sycamore Buds, we're committed to delivering your order safely and as quickly as possible. Below you'll find everything you need to know about our shipping process.
ORDER PROCESSING
- All orders are processed within 1–3 business days after payment has been successfully received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you'll receive a confirmation email with your tracking information.
SHIPPING TIMES
Estimated delivery times may vary depending on your location.
Please note that delivery estimates do not include order processing time.
SHIPPING RATES
- Shipping costs are calculated during checkout based on your delivery address and the shipping method selected.
- From time to time, Sycamore Buds may offer free shipping promotions on qualifying orders.
ORDER TRACKING
- As soon as your order ships, you'll receive a tracking number via email so you can monitor your package every step of the way.
- Tracking information may take up to 24 hours to become active after shipment.
SHIPPING DESTINATIONS
We currently ship throughout the United States.
If international shipping becomes available in the future, this policy will be updated accordingly.
DELIVERY DELAYS
While we strive to deliver every order on time, occasional delays may occur due to:
- Severe weather conditions
- Carrier delays
- High seasonal order volumes
- Incorrect or incomplete shipping addresses
- Unforeseen logistical issues
We appreciate your patience should any unexpected delays arise.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping address is accurate before completing your purchase.
Sycamore Buds is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
LOST OR DAMAGED PACKAGES
If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.
Include your order number and any relevant photos so we can investigate the issue and work toward a prompt resolution.
QUESTIONS ABOUT SHIPPING?
Our customer support team is always happy to assist with any shipping-related questions.
We aim to respond to all inquiries within 24–48 business hours.