REFUND POLICY

To qualify for a return, your item must:

• Be returned within 30 days of delivery.
• Be unused, unworn, and in its original condition.
• Include all original packaging, accessories, and tags.
• Be accompanied by proof of purchase or order confirmation.

Products that do not meet these conditions may not be eligible for a refund.

For hygiene, safety, and product integrity, the following items cannot be returned unless they arrive damaged or defective:

• Personal care and beauty products
• Health and wellness items
• Opened or used products
• Gift cards
• Clearance or final sale items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your payment provider.

• If the return is due to a damaged, defective, or incorrect item, we'll cover the return shipping costs.
• For all other approved returns, customers are responsible for return shipping unless otherwise stated.

We currently offer exchanges only for items that arrive damaged, defective, or incorrect. If you need a replacement, please contact our support team for assistance.

Orders may be canceled only before they have been processed or shipped. Once an order has been dispatched, it cannot be canceled and must follow our return process after delivery.